Support over the festive period

Graphic of blue and green christmas tree outline

Our festive opening hours

We're open normal hours (8am-8pm) from Monday 20 December to Thursday 23 December inclusive. Then the following seasonal opening hours will apply:

  • Friday 24 December, 8am-4pm
  • Monday 27 December, CLOSED
  • Tuesday 28 December, CLOSED
  • Wednesday 29 December, 8am-5pm
  • Thursday 30 December, 8am-5pm
  • Friday 31 December, 8am-4pm
  • Monday 3 January, CLOSED


Pop-in to a virtual HealthMakers cafe

This time of year can be difficult for many of us. That's why our HealthMakers volunteers are running two further virtual pop-in cafes to offer additional peer support.

The sessions offer friendly peer support and guidance to anyone in East Berkshire who is struggling with their mental or physical health and wellbeing.

Why not join us for a cosy chat and a cuppa between Christmas and New Year? 

Virtual sessions will be running on the following dates:

  • Wednesday 29 December at 11am
  • Thursday 30 December at 2pm

For joining details please email by Thursday 23 December to receive them in time.


Outside of the above dates and times, there are a number of helplines that offer advice, support or a listening ear if you are struggling and want to speak to someone.

  • The Samaritans offer a free listening service to anyone who is struggling to cope. Call 116 123 (24 hours a day, 365 days a year)
  • The Silverline is a free confidential helpline for older people. Call 0800 4 70 80 90 (24 hours a day, 365 days a year)
  • CALM: The Campaign Against Living Miserably have a free helpline and web chat (open 5pm to midnight, 365 days a year) if you feel down or have hit a wall for any reason, or who need to talk or find information and support. Call 0800 58 58 58.


Urgent help

  • If you need urgent help get an emergency appointment with your GP if you can.
  • Or call NHS 111 (lines open 24 hours)
  • If your life is in danger always call 999.


Find out more