Coronavirus Information

Coronavirus (COVID-19) Information

The advice here was updated 3 July 2020.

We want to reassure you that we have plans in place to manage the situation and keep you and our staff safe. We are regularly updating this page, and our dedicated COVID-19 section on our website with new information about symptoms, appointments and services. 

This page was updated 12 June 2020.

Symptoms of COVID-19

The main symptoms of coronavirus are:

  • high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature), OR
  • new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual), OR
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least one of these symptoms.

You can find the latest information about COVID-19 (coronavirus) and what you need to if you/a member of your household are experiencing symptoms at:

You may also like to keep up to date through social media – follow our Facebook and Twitter  pages.

 

Advice to all patients

If you’re showing symptoms of COVID-19 or are self-isolating, please do not come to our hospitals or clinics. Instead, contact your service to inform them and rearrange your appointment.

Please continue coming to appointments unless:

  • We’ve contacted you to cancel or reschedule your appointment
  • You have a high temperature and/or a new continuous cough
  • You’ve been told to self-isolate

Read the latest information about appointments and changes to our services 

If you’re expecting a home visit, please contact us if you or anyone in your home are showing symptoms of COVID-19. Depending on your needs, we may be able to offer an alternative such as online consultations/Skype chats, or a call if you’re unable to attend an appointment. 

 

Advice for visitors to our hospitals

To protect both our patients and our staff caring for them, we're asking the public to limit visiting and to consider other ways of keeping in touch, like phone calls.  Please do not visit if:

  • You’re unwell and show the symptoms of COVID-19
  • You’re vulnerable as a result of medication, a chronic illness or you’re over 70 years of age

If you are visiting, please follow our latest guidance on what to do.

Read the latest information about visiting our hospitals 

Face coverings

We’ve recently updated our guidelines for patients and visitors. Please read these before coming to our hospitals or receiving care at your home.

Read our guidance on face coverings

 

Support for everyone

Our teams and services are available if you need mental health support. You can find advice and contact details on our website if you need help looking after your mental health and wellbeing. 

Find mental health support

Visit our CYPF website for advice on looking after young people under the age of 18 who are experiencing complex mental health challenges.

Find advice for children, young people and families

Remembering to wash your hands properly, and often, can help prevent the spread of the virus. Watch the NHS video below on how to wash your hands properly.

Read NHS advice on hand washing

 

How you can help us

We’re working around the clock to support our patients and fight COVID-19.  

During this difficult time, we need your support more than ever to carry on protecting our staff, our patients and the wider community. There's different ways you can help us.

Donate to our Just Giving Page

Find other ways to make a donation

Join NHS Bank and help us